Terms of Service

Effective date: 1 August 2026

These terms form a binding contract between you and Khata World (a tax and compliance consultancy firm) under the Indian Contract Act, 1872, and are published as the terms of use required by Rule 3(1)(a) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. By using this website or engaging our services you accept them.

1. Who we are

Khata World is a private consultancy providing tax return filing, GST, company registration, accounting and related compliance services.

We are not a firm of Chartered Accountants registered with the Institute of Chartered Accountants of India. Chartered Accountants are engaged as part of our team, and work requiring a Chartered Accountant is carried out or supervised by a qualified member. We are not affiliated with, endorsed by, or acting for any government department, including the Income Tax Department, GSTN or the Ministry of Corporate Affairs.

2. Eligibility

You must be at least 18 years old and competent to contract under Section 11 of the Indian Contract Act, 1872. If you engage us on behalf of a company, firm or other entity, you confirm you are authorised to bind it.

3. Scope of our engagement

The specific services, fees and timelines for any engagement are set out in the quote or engagement letter we issue and agree with you. Those terms prevail over these general terms where they conflict.

Unless expressly agreed in writing, an engagement does not include:

• Representation before any court, tribunal or appellate authority.
• Audit or attestation services.
• Investment, insurance or financial product advice.
• Legal opinions or advice on matters outside tax and compliance.

4. Your responsibilities

The quality of what we deliver depends directly on what you give us. You agree to:

• Provide information and documents that are accurate, complete and genuine.
• Disclose all income, assets and transactions relevant to the engagement.
• Respond to our requests in time to meet statutory due dates.
• Review every return, form or filing we prepare before it is submitted, and confirm it is correct.
• Keep your own credentials for government portals secure.

Responsibility for the contents of a return filed in your name rests with you as the assessee under the Income-tax Act, 1961. We are not liable for any assessment, demand, interest or penalty arising from information you withheld, misstated, or provided too late for us to act on.

5. Acceptable use of this website

Rule 3(1)(b) of the IT Rules 2021 requires us to tell you what you must not host, display, upload or share through our site. You agree not to submit anything that:

• Belongs to another person and to which you have no right.
• Is defamatory, obscene, harassing, or invasive of another's privacy.
• Impersonates another person, or misrepresents your identity.
• Contains a virus or any code designed to disrupt or gain unauthorised access to a computer resource.
• Threatens the sovereignty, integrity, defence or security of India, or public order.
• Is patently false and shared with intent to mislead or harass.

You also agree not to attempt to gain unauthorised access to our systems, scrape or automatically harvest the site, or interfere with its operation. Unauthorised access is an offence under Sections 43 and 66 of the Information Technology Act, 2000.

6. Fees and payment

Fees are quoted before work begins and are exclusive of Goods and Services Tax unless stated otherwise. Government fees, statutory levies and portal charges are payable by you in addition and are not part of our professional fee.

Online payment through a payment gateway is not yet enabled on this website. Until it is, payment is arranged directly with you and confirmed in writing. The Refund & Cancellation Policy governs refunds.

7. Confidentiality

We treat your information as confidential and use it only to deliver the engagement, except where disclosure is required by law or a lawful direction from an authority. How we handle personal data is set out in the Privacy Policy.

8. Intellectual property

The content, design, branding and code of this website belong to Khata World and are protected under the Copyright Act, 1957 and the Trade Marks Act, 1999. You may read and print pages for your own use. You may not reproduce, republish or commercially exploit them without our written permission.

Documents you give us remain yours. Working papers we create in the course of an engagement remain ours.

9. Limitation of liability

Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability that cannot be excluded under Indian law — including your rights under the Consumer Protection Act, 2019, which are unaffected.

Subject to that:

• Our aggregate liability for any engagement is limited to the professional fees you actually paid us for that engagement.
• We are not liable for indirect or consequential loss, including loss of profit, business or opportunity.
• We are not liable for delay or failure caused by government portal downtime, statutory changes, or other events beyond our reasonable control.

10. Suspension and termination

Either of us may end an engagement on written notice. Fees for work already done remain payable. We may decline or discontinue an engagement where we reasonably believe it would require us to act unlawfully, to misstate a filing, or where information given to us proves false.

11. Grievances

If something goes wrong, our Grievance Redressal page names the officer responsible, the timelines we work to, and how to escalate beyond us.

12. Governing law and jurisdiction

These terms are governed by the laws of India. Subject to your statutory right as a consumer to approach a forum where you reside or work, the courts at Muzaffarpur, Bihar have jurisdiction.

13. Changes

We may update these terms. The effective date at the top reflects the current version. Continuing to use the site after a change means you accept the updated terms; terms agreed in a signed engagement letter are not changed by an update to this page.

14. Contact

support@khataworld.in
Khata World, Muzaffarpur, Bihar 842001, India